Frequently Asked Questions
Everything you need to know about our premium home and garden tools.
What is the warranty on Fiskars products?
Most of our products carry a Full Lifetime Warranty for the original consumer, covering defects in materials and workmanship. Some specialized items may have different warranty periods, which are clearly marked on the packaging.
How do I maintain my cutting tools to ensure they stay sharp?
We recommend cleaning the blades after each use with a damp cloth and a mild detergent. To prevent rust, apply a light coat of oil. For sharpening, use our specialized blade sharpeners or a diamond file at the original bevel angle.
When will my order ship and what are the delivery costs?
Orders are typically processed within 1-2 business days. Shipping costs are calculated at checkout based on the weight of your order and your location. We offer free standard shipping on orders over $50 within the contiguous United States.
Can I return a product if I am not satisfied?
Yes, we offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the item in its original packaging and unused condition for a full refund, excluding shipping costs.
Are replacement parts available for my tools?
Yes, we offer a variety of replacement parts such as springs, blades, and nuts for our most popular pruning and gardening tools to help extend the life of your equipment.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a secure checkout experience.